Speedheater™ products are manufactured in Sweden to their high standards of quality and safety. As with any highly-specialized technology, maintenance is required. Below are some tips. We also discuss the steps involved with sending your Speedheater™ in for inspection and repair.
Do not open the Speedheater™1100 or Cobra to the internal wiring except to replace the bulbs! Attempting to diagnose a problem by dissembling the machine or using non-Speedheater™ parts void the warranty, can damage the unique, heat-resistant parts, and can cause heat and electrical injury.
Power Supply Problems
If you switch the unit “ON” and nothing happens, you should suspect an issue with the power supply. Turn the unit “OFF” and test it in another power outlet. If this doesn’t correct the problem, check the cord for damage.
Getting the heating elements of the tools too close to the cord can melt the cord. Pulling the cord not the plug to unplug it will tear the cord and damage the wiring connections. All of these damages can create dangerous electrical problems. Check the power cord and plug regularly for damage. Never attempt to repair the power cord or plug yourself. Contact Eco-Strip immediately for assistance.
Overheating
The Speedheater™1100 has an automatic shut off feature. This helps prevent overheating the internal wiring and permanently damaging the tool. If the tool shuts off during operation, assume it has gotten too hot. Once the tool cools off completely, press the small “RESET” button located on the handle below the power cord.
Turn the Speedheater 1100 back “ON”. Try to discover why the unit overheated and change your process to prevent it from happening again. For example, never rest the Speedheater™1100 face down on concrete between heating applications. Rest the Speedheater™1100 upside down on its heat-resistant handle and facing the open air. If resetting the unit does not correct the problem, contact Eco-Strip immediately.
The Speedheater™Cobra does not have an overheat shut off feature. The heat created by the Cobra head is extremely concentrated. The speed of heating the paint to the temperature needed to release it from the wood is controlled by the operator and the distance from the surface. Have a water mister handy to mist bare wood to prevent scorching. Do not set the operating Cobra head facing directly down on a surface. Between heating applications, turn it upside down on its support bar/stand facing the open air. When the unit is not being used, assure it is turned off, positioned on its stand facing the open air, and unplugged.
Dirty Bulbs and Reflectors
Paint residue, oils, dust, and other debris can build up on the infrared bulbs and metal reflectors over time. This buildup may reduce your Speedheater™ tool’s ability to heat paint and varnish effectively. Heavy residue on the bulbs can also make it more difficult to notice cracks or other visible damage.
Keeping the bulbs and reflectors clean can help maintain proper performance and makes routine visual inspection easier.
Before cleaning, always unplug the tool and allow it to cool completely. Wear protective gloves while handling or cleaning the unit.
For the Speedheater™ 1100, the protective wire grid must be removed to access the area for cleaning. On the Speedheater™ Cobra, the bulb module and reflectors in the heating head are accessible for cleaning.
When cleaning:
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Never use a scraper, blade, or other sharp object inside the tool.
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Clean residue from the metal reflectors carefully using steel wool or a non-sharp abrasive dish scrubber made from plastic or copper.
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For the infrared bulbs, use a soft microfiber cloth lightly dampened with mineral spirits to gently remove surface residue.
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Use a soft brush to remove loose dust and debris from accessible areas inside the tool.
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Avoid applying pressure to the infrared bulbs, as they can be damaged or cracked.
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Do not attempt to clean underneath the bulbs. Reaching or cleaning beneath them increases the risk of breaking or damaging the bulbs.
Regular inspection and careful cleaning can help keep your Speedheater™ operating efficiently and make it easier to identify damaged bulbs before use.
Broken Bulbs
The fragile metal coils inside the bulbs are the most critical components of the Speedheater™. The bulbs emit infrared rays and are responsible for heating the paint. If you drop or bump the machine, immediately turn it off and let it totally cool down. Then check the bulbs for hairline cracks or further damage. Do not operate any Speedheater™ with one cracked or broken bulb. With even a hairline crack, it’s a matter of time before the glass and fragile inner coil break.
If you see a crack in one bulb, stop operating any Speedheater™, let it completely cool down, and replace the bulb in the Speedheater™1100 or the module of 6 bulbs in the Cobra. If your Speedheater™1100 has had extensive use, change both bulbs at the same time. Keep the non-broken bulb you removed as a temporary back up if you break another bulb. You can purchase a pair of Replacement bulbs for the Speedheater™ 1100 and the bulb modules for Speedheater™ Cobra from Eco-Strip at https://eco-strip.com/. Infrared bulbs manufactured by companies other than Speedheater™ may not be compatible with Speedheater™1100. Their installation risks damaging the Speedheater™1100 and automatically voids its warranty.
Speedheater™ Service and Warranty Support
If you are experiencing a problem with your Speedheater™ product, please contact Eco-Strip before attempting to disassemble or repair the unit. Opening or modifying internal components may affect applicable warranty coverage and may present safety risks.
Eco-Strip is happy to assist customers who purchased their Speedheater™ products from us with initial troubleshooting and determining the appropriate next step.
If troubleshooting does not resolve the issue and the product may be covered under the manufacturer’s warranty, authorized warranty repairs are handled through Speedheater USA. Eco-Strip can assist our customers with determining the appropriate warranty process based on the information available to us.
Please contact our office at 240-277-2072 or info@eco-strip.com. You may be asked to provide photographs of the unit, your name, date of purchase, product purchased, and a description of the problem so that we can better understand the issue and guide you appropriately.
Warranty coverage is subject to the manufacturer’s applicable warranty terms and conditions. Eco-Strip does not determine whether a repair will ultimately qualify for manufacturer warranty coverage.
For units that are outside the applicable warranty period, please contact Eco-Strip to discuss available service options before sending your unit.
Please do not ship a Speedheater™ unit to Eco-Strip for repair or warranty service without contacting us first and receiving instructions.
We appreciate your patience while we review the information and help determine the appropriate next step for your Speedheater™ product.
